The Charter

A marketplace that works for distributors.

Most marketplaces eventually turn on the people who stocked them. PartsCity is built so that doesn't happen. These are the rules we hold ourselves to — in writing, on every product page, forever.

• We don't sell direct.

  PartsCity does not warehouse, fulfill, or own inventory. Every order on this marketplace ships from an independent distributor — never from us.

• We never private-label.

  No PartsCity-branded SKUs. No house brand competing with the OEM lines you already carry. The brands listed are the brands shipped.

• We don't share your pricing.

  Your contract pricing, margins, and customer list belong to you. We don't sell distributor data to manufacturers, brokers, or competitors.

• We don't undercut on price.

  Distributors set their own prices. We do not surface artificial discounts or run loss-leader promotions that pressure your floor.

• Verified distributors only.

  Every storefront on PartsCity is a vetted, authorized distributor. Buyers see your name, your location, and your ship time — front and center.

• You own the customer.

  When a contractor buys from your storefront, they're your customer. Repeat orders, support, returns — all you. We're the storefront, not the seller.